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Today's businesses expect more than just connectivity from Communication Service Providers (CSPs). NEC's acquisition of NetCracker, the world-leading, U.S.-based provider of Telecom Operations and Management Solutions (TOMS), offers CSPs the industry's most comprehensive and powerful suite of TOMS-based solutions and services for accelerating business transformations.
From billing, customer care, and real-time charging and policy solutions, to resource and network management, service fulfillment, and assurance, NetCracker’s comprehensive, best-of-breed software and services capabilities enhance the customer experience through content-rich offerings and reduced costs.
NetCracker’s innovative end-to-end BSS/OSS solutions, combined with professional services, managed services, and implementation expertise, enable service providers to operationalize next-generation connectivity, maximize the convergence of network and IT, monetize content, and deliver a compelling customer experience.
NetCracker’s vision is to be the dominant provider of complete, end-to-end BSS/OSS solutions to meet the mission-critical needs of service providers around the world. To this end NetCracker, in association with NEC, continues to deliver the most innovative and powerful Telecom Operations and Management Solutions (TOMS) by relentlessly focusing on:
NetCracker has a world-class record of delivering successful BSS/OSS implementations and exceptional professional services for leading international service providers. Innovative BSS/OSS is the foundation of differentiation and sustained growth, as service providers increasingly compete by offering new, unique services and superior customer experience as opposed to connectivity alone. It is this record of success and customer satisfaction that drives NetCracker to excel every day.